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Dispatcher UK (Liverpool)

the vacancy

Boluda Towage provides tailored towage services to its customers in major ports across the globe.

 

We are a family-owned company and a global leader in maritime services. The Towage division is one of the subsidiaries of Boluda Corporación Marítima, which has its origin in 1837. We can be found in 79 ports across the globe, operating a fleet of over 300 tugboats in 18 countries on 3 continents in Europe, Africa, and the Americas. Next to port towage, we also provide offshore and ocean towage and salvage operations.

 

We are passionate about assisting ships safely. Through operational efficiency and flexibility, we focus on our customers’ needs and understand their expectations.

 

We believe that towage is all about people. The success of our company depends on the people working for us. Their contribution, their added value to the organization and their willingness to commit to our core values are all highly valued. Our culture, our conduct and our business approach are based on core values: Transparency & professional honesty, Teamwork & operational efficiency, Flexibility & innovation, Excellence of customer care & service.

 

For our local team in Liverpool, Boluda Towage is recruiting a new colleague:

 

Dispatcher

 

vacancy status

Status: advanced stage, applications will no longer be processed.

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your job

 

Objective of position

The Dispatcher ensures optimal planning and dispatch of the vessels and ensures all parties involved are informed accordingly.

 

The Dispatcher reports hierarchy to the local Operations Manager.

 

Key tasks:

  • Assess incoming client assistance requests and decide on allocation schedule
  • Keep track of actuals (e.g. vessel positions, requested assistance, incoming, waiting and departing ships, etc.), maintain the dispatch schedule and forecast workload
  • Keep all parties involved (clients, captains, and relevant others) informed
  • Ensure safe operations and keep all parties involved (customers, captains, harbour authorities, etc.) informed about schedule and alterations
  • Act as first and central point of contact in case of emergencies
  • Ensure accurate data is entered in the system (Dynamics) for billing purposes 
  • Ensure all vessels are fully manned at all times, and adhere to working time regulations

What type of applicant are we looking for?

 

  • Vocational education or higher in a relevant discipline
  • 3-8 years relevant work experience (logistics, administration), preferably in the maritime industry
  • Good command of the English language, especially oral
  • IT Literature
  • This position includes shift working, night time and weekends. Flexibility is required.
  • Passion for the maritime industry
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Your talents:

 

  • Team player: build and maintain the team morale
  • Motivating colleagues: inspiring enthusiasm in others and encouraging others to take initiative
  • Flexible attitude
  • Taking initiative: taking action, rather than waiting passively to see what happens
  • Find practical solutions for problems
  • Adaptability: responds immediately and adequately to unexpected and urgent matters
  • Professional attitude: actively focusing on and achieving or exceeding results
  • Communicational skills: effectively transferring thoughts and expressing ideas to individuals or groups both written and verbally

We offer:

 

  • A dynamic career within an international company
  • A small team in the UK
  • Enthusiastic, motivated and passionate colleagues
  • An interesting job environment in Liverpool

CHALLENGE US. CHALLENGE YOURSELF.


If you are enthusiastic about ports, feeling connected to the maritime industry and keen on bringing your dedication and talent into a challenging and a dynamic working environment, then we should meet. We invite you to submit your motivation letter and CV, by filling out the online application form on our website.


For more information about the vacancy, please contact our HR Manager UK, Melanie Cain via office phone: +44 151 207 8543.


*** Acquisition regarding this vacancy is not appreciated ****

Privacy statement applicants

Boluda Towage Europe attaches great importance to protecting the privacy and personal data of its job applicants. Protecting the privacy and personal data is an important part of the procedures for carrying out our recruitment and selection activities. Personal data is treated in accordance with the General Data Protection Regulation (GDPR).


Storage limitations

In the application forms (open applications or vacancies) you can give your permission to Boluda Towage Europe to store your personal data for a period of 4 weeks or prolong the period of 4 weeks for storage up to a maximum of 1 year.

Privacy Statement Applicants