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Dispatcher & Operations Assistant (UK)

VACANCY

 

We believe that towage is all about people. The success of our company depends on the people working for us. Their contribution, their added value to the organization, and their willingness to commit to our core values are all highly valued.

 

Our culture, our conduct, and our business approach are based on core values: Transparency & professional honesty, Teamwork & operational efficiency, Flexibility & innovation, and Excellence of customer care & service.

 

 

For the team of Boluda Towage UK (for our base in London or Liverpool), we are recruiting a colleague:

 

DISPATCHER & OPERATIONS ASSISTANT

 

(United Kingdom)

VACANCY STATUS

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your job

 

The Dispatcher & Operations Assistant ensures optimal planning and dispatch of the vessels and ensures all parties involved are informed accordingly.


Your key tasks:

Assess incoming towage assistance requests from our customers and decide on allocation schedule.

 

  • Keep track of actuals (e.g. vessel positions, requested assistance, incoming, waiting, and departing ships, etc.), maintain the dispatch schedule and forecast workload
  • Keep all parties involved (clients, captains and relevant others) informed
  • Ensure safe operations and keep all parties involved (clients, captains, harbour authorities etc.) informed about schedule and alterations
  • Act as a first and central point of contact in case of emergencies
  • Ensure accurate data is entered in the system (Dynamics) for billing purposes

 

In this role, you will report to the Operations Manager of Boluda Towage UK.

What type of applicant are we looking for?

 

  • Vocational education or higher in a relevant discipline
  • 3-8 years relevant work experience (logistics, administration), preferably in the maritime industry
  • Good command of the English language, especially oral
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Your talents:

 

  • Strong communicator
  • Organized and stress-resistant
  • Service-oriented and independent 
  • Open to complex situations & processes

We offer:

 

  • A dynamic career within an international company
  • A dedicated team in the UK
  • Enthusiastic, motivated, and passionate colleagues
  • An interesting job environment in London or Liverpool

Challenge us. Challenge yourself.

 

If you are enthusiastic about ports, feel connected to the maritime industry, and are keen on bringing your dedication and talent into a challenging and dynamic working environment, then we should meet. We invite you to submit your motivation letter and CV, by filling out the online application form on our website.

 

For more information about the vacancy, please contact our HR Manager UK, Melanie Cain via office phone: +44 151 207 8543.

 

*** Acquisition regarding this vacancy is not appreciated ****

 

Privacy statement applicants

Boluda Towage Europe attaches great importance to protecting the privacy and personal data of its job applicants. Protecting the privacy and personal data is an important part of the procedures for carrying out our recruitment and selection activities. Personal data is treated in accordance with the General Data Protection Regulation (GDPR).


Storage limitations

In the application forms (open applications or vacancies) you can give your permission to Boluda Towage Europe to store your personal data for a period of 4 weeks or prolong the period of 4 weeks for storage up to a maximum of 1 year.

Privacy Statement Applicants

APPLICATION FORM

 

Before completing the application form below, please note that there are mandatory requirements:

 

Boluda Towage Europe operates in Northwest Europe (Belgium, Germany, Netherlands, and the UK). For this reason, we only can accept applications if a candidate:

 

  1. Holds EU/UK citizenship or has a work permit for Europe/EU/UK.
  2. Has a good command of the local language, applicable to the vacancy concerned.

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